Frequently asked questions
What makes Better Derma different from other skincare brands?
Better Derma focuses on clean, intentional formulations with clinically backed ingredients that deliver real results without unnecessary fillers. We strive to provide affordable and accessible luxurious products to our consumer base.
Are your products safe for sensitive skin?
Yes. Our formulas are designed to be gentle yet effective. If you have extremely reactive skin, we always recommend patch-testing first.
Are Better Derma products cruelty-free?
Absolutely. We never test on animals at any stage of development.
Can I use your products while pregnant or breastfeeding?
Some active ingredients (like retinol) are not recommended during pregnancy or breastfeeding. Always consult with your healthcare provider.
How long does it take to see results?
Most customers notice improved texture and glow within 2–4 weeks, with optimal results around 8–12 weeks of consistent use.
What order should I apply the products?
PM: Cleanser → Serum → Moisturize
Are your products fragrance-free?
Our formulas are free of artificial fragrance. Any scent comes naturally from the ingredients themselves.
Do you offer returns or exchanges?
Yes. If you’re not satisfied, you can initiate a return within 15 days of delivery. See our full policy on the Returns page.
How should I store my products?
Keep them in a cool, dry place away from direct sunlight to preserve potency.
Are your products clean or non-toxic?
Yes. We follow strict ingredient standards and avoid harsh chemicals, parabens, sulfates, and unnecessary irritants.
